e2bdt's Privacy Policy
Your personal information is highly sensitive to us. This policy describes in detail how e2bdt collects, stores, and protects your data.
Introduction & Scope of Application
This Privacy Policy ("Policy") applies to all users of the e2bdt platform. When you visit the e2bdt website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy. This Policy has been prepared with users in Bangladesh in mind.
e2bdt places the highest importance on user privacy. Our goal is to maintain full transparency about how your data is used and to give you control over your information. If you have any questions about anything described in this Policy, you can contact our support team.
In this Policy we explain: what types of personal information we collect, why we collect it, how we use it, who it is shared with, and what your rights are.
What Information We Collect
e2bdt collects the categories of information described below from you for various purposes. We only collect information that is necessary to provide our services.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID card or passport number
- Address and location details
Contact Information
- Email address
- Mobile number
- Preferred contact method
- Support conversation records
Financial Information
- Payment method (bKash, Nagad, Rocket, Upay)
- Transaction history
- Deposit and withdrawal details
- Mobile banking account number
Technical Information
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Page visit logs and duration
Purpose of Data Use
e2bdt uses the information collected from you for the following purposes. Each purpose is based on a legitimate reason and is dedicated to improving your service experience.
- Account management and verification: Your information is used to create your account, verify your age (confirming 21+), and authenticate your identity.
- Transaction processing: To process deposit and withdrawal requests, ensure payment security, and maintain transaction records.
- Customer support: To resolve your questions and complaints promptly, and to provide assistance via live chat and email.
- Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and account misuse.
- Service improvement: To analyze user experience and improve the platform's functionality and features.
- Responsible gaming: To monitor playing patterns and, where necessary, provide you with support and precautionary advice.
- Legal compliance: To maintain records required to comply with applicable laws and regulations.
Cookies & Tracking Technologies
Cookies are used on the e2bdt website to improve your experience. Cookies are small text files stored in your browser that help the site remember your preferences and session information.
Essential Cookies
Essential for the basic functionality of the site. Used to manage login sessions, security tokens, and core site settings. These cannot be disabled.
Performance Cookies
Used to analyze which pages of the site are visited most and where errors occur. This information is entirely anonymous and helps improve service quality.
Functionality Cookies
Stores your language preference, display settings, and personalized experience data. Disabling these cookies may limit some features.
You can manage cookies through your browser settings. However, disabling essential cookies may disrupt site functionality and some login or payment features may not work.
Sharing Information with Third Parties
e2bdt does not sell or rent your personal information. However, in limited circumstances we may share information with specific third parties. In each case, strict confidentiality agreements are observed.
Payment Service Providers
The necessary financial information is shared with bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. This information is used solely for transaction verification.
Technology Partners
Technical information may be shared with hosting, cybersecurity, and SSL encryption service providers to ensure the secure operation of the site.
Law Enforcement Agencies
We may be required to provide relevant information to competent authorities upon request in response to court orders, legal obligations, or fraud investigations.
Analytics Services
Anonymous and aggregated usage data may be sent to analytics tools to measure platform performance. No personally identifiable information is included.
Data Protection Measures
e2bdt follows industry-leading standards to protect your information. Our security infrastructure protects your data from unauthorized access, modification, or destruction.
- SSL encryption: All data transmission between your browser and our servers is protected by 256-bit SSL/TLS encryption.
- Database security: Stored data is kept in encrypted databases with strictly restricted access and periodic security audits.
- Access control: Employees are given access only to the information needed for their work. All access is logged and monitored.
- Security monitoring: Systems are monitored 24 hours a day, 7 days a week. Any unusual activity is detected and addressed immediately.
- Regular backups: Regular secure backups of your data are taken to enable rapid recovery in the event of any technical failure.
However, no method on the internet is 100% secure. We make every effort to protect your information, but it is also your responsibility to keep your account password confidential and to report any suspicious activity to us.
Data Retention Period
e2bdt does not retain any information longer than necessary. The retention period depends on the type of data and the purpose for which it was collected.
Account Information
All account information is retained while your account is active. Even after an account is closed, information may be kept for a specified period to meet legal requirements.
Transaction Records
Financial transaction records are retained for a sufficient period for financial accountability and the resolution of any potential disputes.
Communication History
Support chat and email history is retained for a set period for the purpose of service improvement and dispute resolution.
Activity Logs
Activity logs are retained for a short period for security investigations and system debugging, after which they are automatically deleted.
Your Data Rights
You have certain important rights regarding your personal information. e2bdt respects these rights and aims to respond to your requests within a reasonable time.
Right of Access
You can request to find out what information we hold about you and to receive a copy of that information.
Right to Rectification
You can request correction of any information we hold about you that is inaccurate or incomplete.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, although this may not be possible where legal obligations exist.
Right to Restrict Processing
You can request that the processing of your information for specific purposes be temporarily suspended.
Right to Data Portability
You can request to receive the information you have provided in a structured, machine-readable format.
Right to Object
You have the right to object to the use of your information for specific purposes, particularly for marketing.
To exercise these rights, email [email protected]. We will aim to respond to your request within 30 business days.
Protection of Minors' Information
e2bdt is for individuals aged 21 and over only. We do not knowingly collect any personal information from minors. Age verification is in place during the account registration process.
If we become aware that a minor has created an account, that account and all associated information will be deleted immediately. If you are aware that an underage person is using our platform, please inform us at [email protected].
Policy Changes and Updates
e2bdt reserves the right to change or update this Privacy Policy as needed. If any significant changes are made to the Policy, we will notify you in the following ways:
- A notice or banner will be displayed on the website to inform you of recent changes.
- Registered users will be informed of significant changes via email.
- A "Last Updated" date will be shown at the top of the Policy so you can see when changes were made.
If you continue to use e2bdt after changes are made, it will be assumed that you have agreed to the updated Policy. We therefore recommend reviewing this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help. We provide service in both Bengali and English.
Contact Us
For any privacy-related matter, contact us via 24/7 live chat or email
Live chat support: available 24 hours a day, 7 days a week
Protecting your information is our first priority. Thank you for trusting e2bdt. We are committed to always handling your privacy with respect.